Returns/Exchanges

We are dedicated to making sure you are 100% satisfied with your purchase. We will gladly accept any returns as long as the product is in new condition and all tags are attached.

In the unlikely event of receiving a damaged product, please contact us at your earliest convenience for an exchange.

To arrange your exchange please contact us by email at sales@bukowskibears.com.

You will receive a pre-paid USPS shipping label via email which you can simply print and affix to packaging. Make sure to black out any previous address or tracking information if you are going to re-use original poly mailer.

Shipping and handling charges are not refundable. Once we receive your return we will ship your exchanged item free of charge. If the item is no longer in stock store credit will be issued.

*All items must include original tags and the original online purchase receipt.

Questions?